Signal Insights enables mobile operators, system integrators, venue owners and M2M players to better manage indoor cellular and Wi-Fi user experiences
LAS VEGAS – September 9, 2015 – CTIA Super Mobility Booth #2422 – Mosaik Solutions, a leader in telecom business intelligence and visualization services, today announces the new Indoor Mode for Signal Insights. Launched at Super Mobility Week 2014, Signal Insights is the premier software-as-a-service (SaaS) solution that analyzes the signal and throughput quality of cellular and Wi-Fi networks. The Indoor Mode is easy to use and scalable for companies that depend on quality cellular and/or Wi-Fi indoor connectivity for their guests, employees, customers or M2M services. These companies can now test the network performance across multiple venues, floors and buildings in minutes.
“Poor indoor network connections and capacity problems cripple the end-user experience,” said Bryan Darr, president and CEO, Mosaik Solutions. “With our latest in-building testing capabilities, companies can efficiently understand indoor dynamics that are hindering their ability to deliver the best possible network experience.”
The current issue with many testing solutions is an inability to accurately locate the device indoors. Signal Insights’ Indoor Mode bypasses the need for GPS to determine the device’s location by incorporating two unique features. First, a user may upload an image of a floor plan or photograph in the Android application. Second, the Indoor Mode includes an easy-to-use TAP-TEST-GO feature where users can “tap” a specific point on the floor plan or image to initiate a “test” and then “go” to the next location.
Network performance measurements include signal strength, downlink speed, latency and other signal and throughput quality metrics on any current consumer Android device. The results are quickly visualized and analyzed using the Signal Insights online dashboard. With the business intelligence collected from the app and retrieved in the dashboard, companies can develop tactics for managing customer expectations and improving customer experience.
To learn more about Signal Insights, visit the Mosaik Solutions booth (#2422) at CTIA Super Mobility 2015.
Additionally, Todd Cotts, director of product management at Mosaik Solutions, will host a free webinar, sponsored by Mobility Development Group, titled “More Than a Network…It’s an Experience” on September 16, 2015 at 11:00 a.m. CST. Mosaik encourages Mobile Network Operators wishing to learn how Signal Insights can help improve customer experiences to join the event. For more information and to register for the webinar visit www.mosaik.com/events.
About Mosaik Solutions
Mosaik Solutions builds world-class desktop and mobile applications backed by comprehensive network intelligence. It maintains the most in-depth network coverage and infrastructure database in the world, enabling clients to understand complex market dynamics, improve customer experiences with network performance solutions and track where competitors threaten their best customers.
As an agile team of researchers, creatives and mapping experts, Mosaik develops intelligence solutions that help executives, marketers, engineers and analysts improve marketing and retention programs, competitive network planning and site acquisition efforts. To learn more about Mosaik Solutions, visit www.mosaik.com.